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Platform

One system for the whole pest-service lifecycle

Optima Pest Control orchestrates the request from the moment a resident submits it to the moment the work is documented as complete.

Capabilities

What's inside Optima Pest Control

Configurable intake

Define the questions, required fields and urgency levels residents see. Preparation guidance can differ by pest type.

Routing logic

Set provider eligibility by market, property, service type and urgency, then let requests route automatically.

Scheduling coordination

Appointment coordination between resident, provider and property, with access details attached.

Communications

Status-driven notifications for residents, providers and property teams.

Service tracking

Status history and technician notes recorded against each request and unit.

Reporting

Request volume, stage breakdown and completion tracking across properties.

Lifecycle

How a request moves

Each stage is explicit, so no request sits in an undefined state.

  1. 01

    Submitted

  2. 02

    Routed

  3. 03

    Scheduled

  4. 04

    In service

  5. 05

    Completed

Demo data

The reporting surface

A working demonstration interface with fictional records.

Portfolio overview

Illustrative interface with fictional records — not real properties or providers.

Demo Data

40

Open requests

12

Awaiting routing

14

Scheduled this week

6

Properties reporting

Demo data: sample pest service requests across a fictional portfolio
RequestProperty / unitPestUrgencyProviderStatus
OPC-4821Today, 9:14 AMLarkspur CommonsUnit 312AntsStandardExample Pest Co.Scheduled
OPC-4820Today, 8:02 AMHarbor RowUnit B-104CockroachesPrioritySample Services LLCIn service
OPC-4818Yesterday, 5:41 PMMaple & VineUnit 705Bed bugsUrgentDemo Pest PartnersRouted
OPC-4815Yesterday, 2:20 PMLarkspur CommonsUnit 118MiceStandardExample Pest Co.Completed
OPC-4813Yesterday, 11:07 AMCedar YardUnit A-9WaspsPrioritySubmitted

Pipeline by stage

  • Submitted12
  • Routed9
  • Scheduled14
  • In service5
  • Completed38

Figures shown are sample values for demonstration only.